Patient Resource and Information

Insurance We Accept

We are pleased to accept most major insurance carriers and Medicare. Treatments for varicose veins that are medically necessary are normally covered by almost all plans. To schedule a new patient appointment for varicose vein treatment and to confirm if your insurance provider is accepted, please call our office at (816) 533-4398 or complete the “Need an Appointment” form.

*Procedures for cosmetic purposes are not covered by insurance.

HIPAA Policy

Patient Notice

Effective December 1st, we will implement a Late Arrival Policy & No Show and Cancellation / Reschedule Policy. Each patient will be asked to read, initial and sign the policy. However, if a patient refuses, the policy will still be enforced. When you schedule an appointment with Summit Skin & Vein Care, we set aside the right amount of time to be seen by our physicians and staff so we are able to provide you with the highest quality care. That’s why it is important patients keep their scheduled appointment and arrive on time.

Late Arrival Policy:

Patients are asked to arrive to their appointments before their scheduled appointment time. New patients are to arrive 30 minutes before their scheduled appointment time. Established patients are to arrive 30 minutes before a scheduled procedure and 15 minutes before an office visit appointment. This allows enough time for the check-in process to be completed before the actual appointment time.

A grace period of 15 minutes will be permitted for unforeseen delays a patient may encounter while travelling to their appointment. If a patient arrives more than 15 minutes late of their scheduled appointment time, the patient will be given the option of either being seen that day as a walk-in, if the schedule permits, or rescheduled for a later date. This process will ensure patients that do arrive on time are seen in a timely manner.

No Show and Cancellation / Reschedule Policy:

As a courtesy to assist the patient in keeping appointments, a reminder call or reminder text will be made 24 – 48 business hours before the patient’s scheduled appointment with the date, scheduled appointment time and arrival time. All reminders are documented in the patient’s electronic health record (EHR) with actual recordings of the reminder call or reminder text available in SSVC software should there be any discrepancy. If the patient’s phone is “out of service” or “mailbox is full” and we are unable to leave a message, or if a reminder call or a reminder text did not go through the phone service, the patient is still responsible for keeping the scheduled appointment.

The patient is responsible for cancelling or rescheduling the appointment no less than 24 hours before the scheduled appointment. Please feel free to leave a message in the weekend or after hours’ SSVC phone system.

A “No Show” appointment is when a patient fails to appear for a scheduled appointment.

A “Cancelled / Rescheduled” appointment is when a patient cancels / reschedules an appointment with less than 24 hours’ notice of the scheduled appointment time.

All patients who have three (3) no show appointments or have cancelled / rescheduled appointments with less than 24 hours’ notice will be given two options:

1. Patient will no longer be able to “schedule” an appointment, but will be moved to a “call ahead” status. The patient will need to call on the day of to see if an appointment is available. Walk-ins will not be permitted.
2. Patient may place a credit card on file prior to scheduling an appointment. The credit card will be charged a $150 fee for a no show or cancelled / rescheduled appointment with a less than 24 hours’ notice. If credit card is declined, the patient will automatically be moved to a “call ahead” status. This fee will not be reimbursable by the insurance company.

Should your schedule change and you need to cancel or reschedule an appointment, please contact our office as soon as possible to reschedule your appointment. This gives us time to schedule other patients who may be waiting for an appointment.